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2008 Wangaratta Christmas Promotion Winners |
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Written by Promotions Committee
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Tuesday, 23 December 2008 |
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Over 2,700 entries were received in the 2008 Wangaratta Christmas Promotion. The promotion was held over three weeks from December 1st to 20th through the members of Business Wangaratta. The tickets in the draw were free to all customers of members of Business Wangaratta. The promotion was held in conjunction with the activities of the Rural City of Wangaratta which were also well received. The prizes consisted of a $2000 Bicycle Package from Rock N Road Cycles; a $300 & a $200 book of vouchers from Business Wangaratta (that can be spent at any Business Wangaratta member). The draw was held on Saturday 20th December at 2.15pm in the street node in front of the NAB in Reid Street, Wangaratta. Rob Sullivan of Rock N Road Cycles drew out the first prize which was won by Meg Raison of Wangaratta. Second Prize was drawn by Trevor Barry – Vice President of Business Wangaratta – which was won by Catherine Duncombe of Benalla. Third Prize was also drawn by Trevor and was won by Dianne Robinson of Wangaratta. Presentations of the prizes were held on Tuesday 23rd December in the store of Rock N Roads Cycles at 10.30am. The first prize was presented by Rob Sullivan of Rock N Road Cycles to Meg Raison. Second prize was presented to Catherine Duncombe by Anthony Newman – President of Business Wangaratta. Third prize was also presented by Anthony Newman to Dianne Robinson.  Rob Sullivan of Rock N Road Cycles presenting first prize to Meg Raison  Anthony Newman - President of Business Wangaratta - presenting second prize to Catherine Duncombe  Anthony Newman - Presidetn of Business Wangaratta - Presenting third prize to Dianne Robinson  L-R: Rob Sullivan, Anthony Newman, Meg Raison, Catherine Dunscombe & Dianne Robinson |
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Last Updated ( Tuesday, 23 December 2008 )
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New Council for the Rural City of Wangaratta |
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Written by Executive Officer
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Friday, 05 December 2008 |
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The bell has sounded and the reults are in - we have four new councillors plus three existing councillors who have been voted in to represent the rate payers for the next four years. The councillors elected are: | Roberto Paino | Previous Councillor / Mayor | | Rozi Parisotto | Previous Councillor | | Ron Webb | Previous Councillor | | Lisa McInerney | New | | Lauren O'Neill | New | | Anthony Griffiths | New | | Doug McPhie | New |
Business Wangaratta looks forward to discussing and resolving the issues that affect businesses within our region with our new council in the future. NEWSFLASH!!! Cr. Ron Webb voted in as Mayor for the first 12 months of the new Council. Business Wangaratta wishes Cr. Webb well in his new role as we all look to a mixed future in the months ahead. |
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Last Updated ( Monday, 08 December 2008 )
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ACCC institutes proceedings against Australialink |
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Written by Executive Officer
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Monday, 08 December 2008 |
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The Australian Competition and Consumer Commission has instituted proceedings in the Federal Court, Brisbane against Australialink Pty Ltd; its director, Ms Rachel Dargie; and general manager, Mr Desmond O'Keefe. The ACCC has alleged that Australialink engaged in misleading or deceptive conduct and unconscionable conduct, in breach of sections 52 and 51AC of the Trade Practices Act 1974. |
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Last Updated ( Monday, 08 December 2008 )
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Read more...
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Worksafe - Stop young workers getting injured |
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Written by Executive Officer
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Friday, 05 December 2008 |
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Today, inexperienced workers aged 15-24 are 21% more likely to be severely injured than their older workmates. The fact is, they need more supervision so they know the risks involved. Across the retail sector, common injuries for young people are:
• musculoskeletal injuries from slipping on wet/greasy floors, and
• injuries from lifting heavy items or being hit by moving objects. To view the full article go HERE |
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Last Updated ( Friday, 05 December 2008 )
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WorkSafe - Learn to Return |
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Written by Executive Officer
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Thursday, 27 November 2008 |
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We have just received the latest newsletter - the November edition of Learn to Return. In this edition WorkSafe focus on some best practise tips about how to manage return to work (RTW). You are given a sneak peak at some of the upcoming Employer RTW Network events for next year, which include some new session topics and regional locations. Also considered in this edition is depression in the workplace and the new publication jointly developed by WorkSafe and Beyond Blue. Download the newsletter here |
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Last Updated ( Thursday, 27 November 2008 )
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Written by Executive Officer
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Friday, 05 December 2008 |
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Entertainment, Arts and Culture from Across the North East Region
Friday 5 December 2008
Edition 128 It's that time of year - Christmas Parties a-plenty and you seem to be busy day and night. No time for other stuff? That's Ok but it won't be long and you will be looking for January activities to keep you and the rest of the family amused. Well now is the time to start marking the dates in your calender!! The Rural City of Wangaratta's Summer In the Parks Program is back this year - with the usual jam-packed program of events. It kicks of on the 14 December with the Annual Lion's Carols by Candlelight closely followed by a New Year's Eve event which includes a movie and a fire works spectacular - keep an eye out in your letter box for the program. Enjoy your festive season - have fun and be safe. Maz McGann
Cultural Development Officer
Wangaratta Rural City Council To view the full newsletter go HERE |
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Our Community Newsletters |
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Written by Executive Officer
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Thursday, 27 November 2008 |
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Business Wangaratta now subscribes to the Our Community Newsletter. We receive a copy of the newsletter each month. We will post these newsletters for the benifit of our members to the Members ONLY section of this site. They will be available in the Business Documents section of the Downloads Area. NB: If you are a member and you have forgotten your access login to the Members ONLY section, then please contact our Executive Officer and your access will be sent to you. |
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Last Updated ( Monday, 08 December 2008 )
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Wangaratta Performing Arts Centre Update |
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Written by Economic Development
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Tuesday, 25 November 2008 |
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Building works are well under way and the new Performaing Arts Centre for Wangaratta is on target for a September 2009 cvompletion date. A copy of the Performing Arts Centre Update can be downloaded here |
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Last Updated ( Tuesday, 25 November 2008 )
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Written by Customer Service
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Tuesday, 25 November 2008 |
How do your people deal with angry, abusive and threatening callers?
Do you train your customer service staff to handle these people?
Do you know to deal with these people and still retain them as valued customers?
If they did all these things most customers wouldn’t get angry or would be calmed by the professional approach. It’s simple really:
Listen - What does the person want and why are they angry?
Let them vent - Don't cut them off, instead say "I'm listening"
Summarise to ensure you have understood - Get all the facts, and focus on the just the facts
Stay calm - Don't take it personally
Your customer probably has a good reason to be frustrated and if they are not being listened to – they just get angrier |
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